CCBHC - Certified Community Behavioral Health Clinic

CCBHC Key Features

The CCBHC model requires access to 24/7/365 crisis response services, along with other critical elements including strong financial and quality metric reporting; formal coordination with primary and other care settings to provide intensive care management and transitions of care; linkage to social services, criminal justice/law enforcement, and educational systems.

CCBHC clinics are designed to provide a broad array of mental health and substance use disorder services to persons of all ages, regardless of ability to pay, including those who are underserved, have low incomes, have Medicaid, are privately insured or uninsured, and are active-duty military or veterans.

National Council for Mental Wellbeing video- What is a CCBHC?



CCBHC clinics are required to provide a set of nine comprehensive services, in accordance with the federal criteria provided by SAMHSA to facilitate access, stabilize crises, address complex mental illness and addiction, and emphasize physical/behavioral health integration. 

All the following services must be made available to all individuals, either directly provided by a CCBHC clinic, or through contracted designated collaborating organizations (DCOs):

Care Coordination

Care Coordination is an activity rather than a service.

The CCBHC is responsible fo all care coordination, whether it involves coordination within the CCBHC, with a designated collaborating organization (DCO), or with another entity identified in the statuatory language related to care coordination.


CCBHC services are available to any person in need, including but not limited to those with serious mental illness, serious emotional disturbances, long-term chronic addiction, mild or moderate mental illness, and substance use disorders.

  • Any person with a behavioral health diagnosis, as cited in Appendix B of the CCBHC Demonstration Handbook, is eligible for CCBHC services. All persons are entitled to walk into CCBHC clinics and be screened for service eligibility.

CCBHC clinics must service all individuals regardless of residency or ability to pay. For individuals residing out of state, CCBHC clinics are responsible for providing, at a minimum, crisis response, evaluation, and stabilization services and should have protocols developed for coordinating care across state lines. CCBHCs offer a sliding fee scale for individuals who are uninsured or underinsured. For more information on the Ability to Pay - Sliding Fee Discount Program, click here