SCCMHA CASE MANAGEMENT MANUAL QUIZ

First & Last Name *
1SCCMHA provides 24/7/365 access to services. *
- True
- False
2SCCMHA provides services to the following populations *
- Adults with intellectual/developmental disabilities
- Children with a serious emotional disturbances
- Adolescents with substance use disorders
- Adults with mental illness
- Adults and children who have more than one mental health and general (medical) health condition.
- All of the above
3Periodic reviews are conducted every: *
- 30 days
- 60 days
- 90 days
- 120 days
4Team-based care is only available to consumers who are enrolled in the SCCMHA CCBHC, SCCMHA Behavioral Health Home, SCCMHA Health Home & Wellness Center, and consumers who are participating in specific evidence-based practices that use teams to deliver interventions. *
- True
- False
5Case managers and supports coordinators need to address all of the determinants of health, not just the social determinants of health even though they are not medical professionals. *
- True
- False
6Case managers and supports coordinators need to know common abbreviations, acronyms, and text symbols so that these can be easily understood when documenting and reviewing consumer health/medical records. *
- True
- False
7Emails containing PHI (personal health information) may be freely shared among SCCMHA Provider Network users. *
- True
- False
8Guardianship should be pursued as the first course of action for consumers who refuse to adhere to treatment recommendations including medication regimens. *
- True
- False
9Subpoenas should be complied with immediately, and without any further consultation with anyone, because the receiver is legally responsible and can be held in contempt of court if they fail to respond in a timely fashion. *
- True
- False
10FOIA stands for: *
- Fairness of Initial Action
- Federal Organizational Initiatives Act
- Freedom of Information Act
- Firearm Owner’s Identification Act
- Freedom of Information Advocacy
11Accurate, up-to-date, reliable information regarding the health conditions of consumers served by SCCMHA is readily accessible (e.g., on the Internet) so very little effort is needed to help consumers find information that will help them understand and manage their general health and behavioral health conditions. *
- True
- False
12When a consumer threatens to harm another person the following is required (check all that apply):
- Complete a certificate for involuntary hospitalization to get the person hospitalized immediately.
- Contact the SCCMHA Recipient Rights Office for assistance.
- Contact law enforcement and inform the individual(s) to whom the threat has been made.
- Inform your supervisor and seek consultation.
13Consumer/family confidentiality must be always maintained except when abuse or neglect is suspected; there are no other exceptions. *
- True
- False
14The majority of consumers served by the public mental health system have experienced trauma. *
- True
- False
15A professional’s judgement is always more important, relevant and correct than a consumer’s judgement, particularly when it comes to health and safety issues, because professionals have a knowledge base that consumers generally lack and therefore are the best judges of what is safe and effective for the consumer. *
- True
- False
16Consumers should not be offered the opportunity to engage in crisis planning or be offered psychiatric advance directives because the mere suggestion of a future crisis, or a time when someone is unable to make sound decisions, can induce a crisis by raising the subject and planting the idea for the consumer to contemplate. *
- True
- False
17All consumers, with the exception of minors, should be afforded the opportunity to live as independently as possible. *
- True
- False
18All providers have a duty to report suspected fraud, waste, and misuse of funds even when they lack substantive evidence of the suspected fraud, waste or misuse. *
- True
- False
19When referring to conditions consumers have, always cite the condition first in order to quickly convey the diagnosis/diagnoses (e.g., “Joe is a diabetic schizophrenic”) and facilitate access to appropriate services and supports. *
- True
- False
20The Michigan Medicaid Provider Manual is updated quarterly so it is important to make sure the latest edition is used as a reference. *
- True
- False